Coronavirus Update: Please allow for 1 extra day for delivery on top of the normal delivery times.

Mainland UK
(England, Wales and Scotland)

OptionTimeCostTrackable
Courier Next Day1-2 Working Days£11.95Yes
Courier3-5 Working Days£5.95Yes
Courier3-5 Working Days

FREE when you

spend over £75

Yes

Rest of UK & Remote(Channel Islands, Isle of Man, Isle of Skye, Isle of Wight, N. Ireland, Scottish Highlands)

OptionTimeCostTrackable
Courier Next Day2-3 Working Days£24.95Yes
Courier5-7 Working Days£19.95Yes

Europe & Rest of the World

Sorry, we do not deliver to Europe or the rest of the world.

Delivery Information

We use the following couriers

  • DX Freight: Heavy deliveries over 15kg
  • DPD: Light deliveries below 15kg

EASY RETURNS GUARANTEED

  • We will refund 100% of the cost of your order including original shipping costs
  • We will refund any order for any reason (excludes custom made products)
  • We will refund your order within 24 hours of its return.

 

How to Return

  • Return within 30 days of purchase
  • Ensure items are unused in original condition
  • Download and fill in this form and/or write the same details on a piece of paper
  • Send the product and the return form to the following address

 

12 Beech Range

Levenshulme

Manchester

M19 2EU

 

FAQ’s

Returning a faulty item

We will always make it easy to replace faulty items
All you need to do is

  • Let us know about the fault within 7 working days of receiving the item
  • Email info@buyrope.co.uk with a photo clearly showing the fault along with your order number

You can count on us to

  • Respond within 24 hours  (Mon – Fri)
  • Get a replacement to you quickly and at no extra cost to you

Do you pay for return shipping costs?

We are currently unable to pay for the cost of shipping return items

How long will refunds take and when will it be received?

Refunds will be processed within 24 hours of your return items being delivered at our warehouse.  

As soon as we refund your order you will receive an automated email from us confirming the refund has been processed.

More often than not you will see your refund in your bank within a day or two.  However, please allow upto to 10 working days.

DELIVERY

Mainland UK
(England, Wales and Scotland)

OptionTimeCostTrackable
Courier Next Day1-2 Working Days£11.95Yes
Courier3-5 Working Days£5.95Yes
Courier3-5 Working Days

FREE when you

spend over £75

Yes

Rest of UK & Remote(Channel Islands, Isle of Man, Isle of Skye, Isle of Wight, N. Ireland, Scottish Highlands)

OptionTimeCostTrackable
Courier Next Day2-3 Working Days£24.95Yes
Courier5-7 Working Days£19.95Yes

Europe & Rest of the World

Sorry, we do not deliver to Europe or the rest of the world.

Delivery Information

We use the following couriers

  • DX Freight: Heavy deliveries over 15kg
  • DPD: Light deliveries below 15kg

RETURNS

EASY RETURNS GUARANTEED

  • We will refund 100% of the cost of your order including original shipping costs
  • We will refund any order for any reason (excludes custom made products)
  • We will refund your order within 24 hours of its return.

 

How to Return

  • Return within 30 days of purchase
  • Ensure items are unused in original condition
  • Download and fill in this form and/or write the same details on a piece of paper
  • Send the product and the return form to the following address

 

12 Beech Range

Levenshulme

Manchester

M19 2EU

 

FAQ’s

Returning a faulty item

We will always make it easy to replace faulty items
All you need to do is

  • Let us know about the fault within 7 working days of receiving the item
  • Email info@buyrope.co.uk with a photo clearly showing the fault along with your order number

You can count on us to

  • Respond within 24 hours  (Mon – Fri)
  • Get a replacement to you quickly and at no extra cost to you

Do you pay for return shipping costs?

We are currently unable to pay for the cost of shipping return items

How long will refunds take and when will it be received?

Refunds will be processed within 24 hours of your return items being delivered at our warehouse.  

As soon as we refund your order you will receive an automated email from us confirming the refund has been processed.

More often than not you will see your refund in your bank within a day or two.  However, please allow upto to 10 working days.

NEED MORE HELP?
SERVICES
  • Next Day Delivery
  • No Quibble Returns
  • Invoice Payments