Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

Every review we receive we will feed a cat in need read more.

  1. martyn 08/03/2024

    Excellent service. Very happy with the product, delivered in good time and exactly as specified. Thank you.

    • Joy 08/03/2024
      Staff Member

      Hi Martyn,

      Thank YOU for the kind review!

      We’re delighted to hear you’re happy with our service and product. 🙂

      Wishing you a lovely weekend ahead,

      Joy

  2. David Whillis 23/02/2024

    I am pleased with my rope, purchased for a decorative feature (handrail down steps) in the garden. It splices well and looks lovely. I haven’t cut it, but it is synthertic so I don’t envisage a problem here. Note that you receive a chunkier rope than you think you’re getting: my ’20mm’ rope required a 26mm drill bit to drill the holes in the posts. Nothing wrong with that, mind.

    • Erno 23/02/2024
      Staff Member

      Hi David,

      Many thanks for the kind words and happy to hear that you find it easy to splice and that you are satisfied with its look.

      Yes, ropes are usually measured while tensioned so they tend to expand when in relaxed position and thus seem thicker than the actual diameter.

      We’re glad however that this was not a problem for you.

      Hope you’ll enjoy your handrail rope for a long time.

      Kind regards,

      Erno

  3. Douglas McMillan 19/02/2024

    Rope arrived really fast and just the job.
    Love it is British and not from the far East

    • Erno 20/02/2024
      Staff Member

      Hi Douglas,

      Happy to hear that the ropes arrived swiftly and proved to be exactly what you were looking for.

      We are proud to support British-made ropes as they are of very good quality and we’re delighted that you also appreciate us using locally manufactured rope.

      Hopefully you’ll be using your nylon ropes for a really long time!

      Kind regards,

      Erno

  4. Andy 18/02/2024

    Great fast service. Yet to be installed but looks great.

    • Joy 19/02/2024
      Staff Member

      Hi Andy,

      Glad to hear you’re happy with our service and delivery leadtime. 🙂

      We’d love to see the rope installed in case you’d like to share a photo of the end result!

      Wishing you a lovely week ahead and please don’t hesitate to get in touch further in case you need any advice for your project.

      Kind regards,

      Joy

  5. Adrian 21/01/2024

    Good service and very good price and very fast delivery

    • Erno 22/01/2024
      Staff Member

      Hi Adrian,

      Glad to hear that you’ve recieved your anchor rope in time.

      We are happy that you are satisfied with our price and overall service.

      Hope you’ll be shopping with us more in the future.

      Kind regards,

      Erno

  6. Sandra Buchan 15/01/2024

    The whole process of purchasing the rope of my choice was fantastically smooth. The rope was delivered exactly on time and is just perfect for my purpose.

    • Joy 15/01/2024
      Staff Member

      Hi Sandra,

      Glad to hear about your positive purchasing experience, it’s reassuring to know that everything went smooth with your order!

      We’d love to see how you’re using our rope in case you’d like to share it with us.

      Wishing you all the best. 🙂

      Joy

  7. behaviourvet 27/12/2023

    The customer services team were incredibly helpful with meeting my needs and answering questions. The ropes are of excellent quality and we are delighted with them and the service offered by this company. We will definitely use them again if needed in the future.

    • Erno 02/01/2024
      Staff Member

      Hi Clare,

      Many thanks for taking the time to leave a review!

      We are thrilled to hear that we were able to assist you through the buying process and that we were able to answer all your questions.

      Your appreciation for the quality of our ropes warms our hearts. We put a lot of care into ensuring our products meet the highest standards, and it’s really rewarding to hear that you are satisfied with them.

      We look forward to hearing from you again in the near future!

      Kindest regards,

      Erno

  8. Paul 27/10/2023

    Wanted a thickish clothes line and this one was just right and longer than most advertised very happy with the speed of delivery and quality of the product.

    • Joy 30/10/2023
      Staff Member

      Hi Paul,

      Glad to hear you are happy with the clothes line you purchased from us!

      Cheers to quick-drying clothes 🙂

      Kind regards,

      Joy

  9. Shreya Sharma 21/10/2023

    great rope

    • Erno 24/10/2023
      Staff Member

      Hi Shreya,

      Happy to hear that you like the rope you’ve purchased.

      We hope you’ll find good use of the rope.

      Wishing you a great day ahead,

      Erno

  10. michael brooks 13/10/2023

    great quality,really fast service.recommend this company easily.

    • Joy 18/10/2023
      Staff Member

      Hi Michael,

      Thanks for the kind words and the shout-out!

      Hope your new gym climbing rope is helping you have some great workouts. 🙂

      Wishing you all the best,

      Joy

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