Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

Every review we receive we will feed a cat in need read more.

  1. Geoff Stead 26/09/2024

    This is perhaps a more unusual use of your rope. Our church is about 800 years old and has a very steep spiral staircase to our belfrey and has NEVER had a handrail of any sort until now. Your rope was delivered quickly and with no problems. It was a good size which was important as it had to fit through eyelets fitted into in the wall. Well pleased with my purchase, I hope you find the photographs interesting.

    • Erno 27/09/2024
      Staff Member

      Hi Geoff,

      Thank you so much for sharing this unique and wonderful story and for the review! The photgraphs are indeed both stunning and interesting.

      We’re thrilled to see that our rope found such a special use in your historic church. It’s amazing to think it is now part of an 800-year-old structure, helping with something so important.

      Happy to hear that the size worked perfectly for your needs and we are sure that it will serve the chruch for a really long time as it is quite a durable rope!

      We appreciate your feedback and we are very happy that you’re satisfied with your purchase!

      Wishing you a lovely day ahead!

      Kind regards,

      Erno

  2. Lisa 24/09/2024

    Rope and was delivered quickly and it’s perfect for decorating our fencing.

    • Joy 25/09/2024
      Staff Member

      Hi Lisa,

      Thanks for sharing these wonderful photos of your new decorative fencing and your cat – he seems to enjoy the outdoors quite a lot! 🙂

      Glad to know your rope was delivered on time and that it was suitable for your project.

      WIshing you and your cat a lovely rest of your day!

      Kind regards,

      Joy

  3. keith copeland 21/09/2024

    perfect for the fencing i was fitting, very good service and arrived quickly in good order only slight problem when web site went from metres to centimeters confused me a bit

    • Erno 23/09/2024
      Staff Member

      Hi Keith,

      Thank you for your review!

      We’re really happy to hear that our product worked perfectly for your fencing and that the service met your expectations.

      We appreciate your feedback regarding the unit conversion on the website – we’ll work on making that clearer to avoid any confusion in the future.

      Thanks again for choosing us, and we hope to assist you again soon if you have any rope needs!

      Kind regards,

      Erno

  4. Bruno 16/08/2024

    Great rope.Just what I wanted

    • Joy 21/08/2024
      Staff Member

      Thanks for the review, Bruno!

      Glad to hear you found in our range the exact rope that you were looking for. 🙂

      Wishing you a lovely day ahead!

      Kind regards,

      Joy

  5. Leah Kelly 30/07/2024

    Rope was excellent quality and was delivered on time despite my last minute urgency

    • Erno 30/07/2024
      Staff Member

      Hi Leah,

      Thank you for your feedback!

      We’re glad to hear that you were satisfied with the quality of our 8mm black polyester rope and the timely delivery.

      It’s our goal to meet our customers’ needs, even in urgent situations and we’re happy that we were able to get it out to you in time.

      We appreciate your feedback and we wish you good luck with your project!

      Kind regards,

      Erno

  6. Stephen Ryan 22/07/2024

    Great product, great delivery and great service with them making a quick call to me just to double check they made exactly what I wanted.

    • Joy 23/07/2024
      Staff Member

      Hi Stephen,

      We’re so glad to hear that you’re happy with the handrail rope we custom made for you.

      We do strive to make sure that our customers get exactly what they’re looking for, so it’s nice to know the effort is appreciated. 🙂

      Wishing you all the best!

      Kind regards,

      Joy

  7. Andrew Hayes 16/07/2024

    The washing line arrived safely and I am very well pleased with its quality

    • Erno 16/07/2024
      Staff Member

      Hi Andrew,

      Really happy to hear that your washing line arrived in safely and that you are satisfied ith it’s quality.

      Hopefully you enjoy using your new washing line!

      Have a lovely day ahead!

      Kind regards,

      Erno

  8. Brian Dance 16/07/2024

    Very happy with my rope. Looks good in my garden. Great customer service too.

    • Joy 16/07/2024
      Staff Member

      Hi Brian,

      Thank you for sharing your project with us, your new decking rope looks fantastic in your garden!

      It’s both visually appealing and functional due to the hook ends you chose, so it can be removed at any point for access or maintenance.

      Wishing you lots of sunny days ahead so you can enjoy this newly elevated space in your garden. 🙂

      Kind regards,

      Joy

  9. Mark 15/07/2024

    Good quality rope and looks great in the garden!

    • Erno 16/07/2024
      Staff Member

      Hi Mark,

      Thank you so much for your positive feedback!

      We’re delighted to hear that you are pleased with the quality of the rope and that it looks great in your garden.

      The synthetic hemp rope is a great choice for outdoors and especially gardens as it gives your garden a very unique look.

      If you have any other questions or need further assistance, feel free to reach out.

      Have a great day ahead!

      Kind regards,

      Erno

  10. Ron Troughton 04/07/2024

    Good quality polypropylene green rope. Used to suspend a magnetic loop antenna on the 7Mhz amateur band.Good pricing and excellent delivery….

    • Joy 04/07/2024
      Staff Member

      Hi Ron,

      Glad to hear you’re happy with our green polypropylene rope and used it for such an interesting project!

      We actually haven’t had anyone use our ropes for something like a magnetic loop antenna so this is a really exciting update for us – we’d love to see the end result in case you’d like to share it with us!

      Wishing you all the best. 🙂

      Kind regards,

      Joy

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