Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

Every review we receive we will feed a cat in need read more.

  1. Neil 28/02/2025

    rope came as described, no issues. really easy to select and get whwat was needed. team answered my query before ordering very quickly via email.

    • Joy 28/02/2025
      Staff Member

      Hi Neil,

      Thank you for sharing your experience with us!

      Glad to hear we were able to answer your query and that you found it easy to select the rope you needed on our website. 🙂

      Wishing you a lovely rest of your day!

      Kind regards,

      Joy

  2. Pattie 23/02/2025

    Excellent, friendly, lightening fast service. Ordered wrong size and Russell called me, discussed what size we actually needed sorted out collection and re delivery! We would highly recommend. It is so nice to find a company with so much customer focus! Excellent, continued success to Buy Rope.co.uk 🫵🏻👍🏻

    • Erno 24/02/2025
      Staff Member

      Hi Pattie,

      Thank you very much for the review and the kind words!

      I’m happy to hear that my colleague was able to rectify the issue with the incorrect size and that we were able to do this in a time.

      We aim to focus on our customers and their needs and feedback like yours is reassurance that we are heading in the right direction.

      Many thanks again for the kind words and we hope your mooring rope will serve you for a long time.

      Wishing you a lovely week ahead!

      Kind regards,

      Erno

  3. Rose Padwick 23/01/2025

    Replaced both ropes on my washing line and replaced two wire clothes lines.
    Actually ordered the wrong size rope so not ideal but does the job.
    Next day delivery impressive.

    • Joy 23/01/2025
      Staff Member

      Hi Rose,

      Thanks for taking the time to leave a review!

      We’re glad to hear the rope you ordered from us was delivered quickly, and that it will do the job despite not being the most accurate size for replacing your washing and clothes lines.

      Wishing you a lovely rest of your day!

      Kind regards,

      Joy

  4. Paul Adam 20/01/2025

    2nd order and again quick delivery and great quality products as expected

    • Erno 21/01/2025
      Staff Member

      Hi Paul,

      Great to hear that both your orders got delviered quickly and that you are overall happy with our products and service.

      Feel free get in touch if you need any help or you would like to place a new order with us.

      Wishing you a lovely afterrnoon!

      Kind regards,

      Erno

  5. Adam skinner 25/11/2024

    Very quick delivery, good value product , no problems !

    • Joy 26/11/2024
      Staff Member

      HI Adam,

      Thanks for the review and the positive feedback!

      We’re glad to know you are happy with our rope and delivery time.

      Wishing you a lovely day ahead!

      Joy

  6. Conrado Farias 18/11/2024

    I bouth some hemp rope. i am very happy with both, the prodcut and the service

    • Erno 18/11/2024
      Staff Member

      Hi Conrado,

      Thank you so much for your kind words!

      We’re delighted to hear that you’re happy with both the hemp rope and our overall service.

      Feel free to reach out if you have any further rope needs in the future!

      Kindest regards,

      Erno

  7. Dode Graham 18/10/2024

    Faultless service

    • Joy 18/10/2024
      Staff Member

      Thanks for the kind words, Dode, they’re really much appreciated 🙂

      We’re glad you are happy with our service!

      Wishing you a lovely weekend ahead,

      Joy

  8. Geoff Stead 26/09/2024

    This is perhaps a more unusual use of your rope. Our church is about 800 years old and has a very steep spiral staircase to our belfrey and has NEVER had a handrail of any sort until now. Your rope was delivered quickly and with no problems. It was a good size which was important as it had to fit through eyelets fitted into in the wall. Well pleased with my purchase, I hope you find the photographs interesting.

    • Erno 27/09/2024
      Staff Member

      Hi Geoff,

      Thank you so much for sharing this unique and wonderful story and for the review! The photgraphs are indeed both stunning and interesting.

      We’re thrilled to see that our rope found such a special use in your historic church. It’s amazing to think it is now part of an 800-year-old structure, helping with something so important.

      Happy to hear that the size worked perfectly for your needs and we are sure that it will serve the chruch for a really long time as it is quite a durable rope!

      We appreciate your feedback and we are very happy that you’re satisfied with your purchase!

      Wishing you a lovely day ahead!

      Kind regards,

      Erno

  9. Lisa 24/09/2024

    Rope and was delivered quickly and it’s perfect for decorating our fencing.

    • Joy 25/09/2024
      Staff Member

      Hi Lisa,

      Thanks for sharing these wonderful photos of your new decorative fencing and your cat – he seems to enjoy the outdoors quite a lot! 🙂

      Glad to know your rope was delivered on time and that it was suitable for your project.

      WIshing you and your cat a lovely rest of your day!

      Kind regards,

      Joy

  10. keith copeland 21/09/2024

    perfect for the fencing i was fitting, very good service and arrived quickly in good order only slight problem when web site went from metres to centimeters confused me a bit

    • Erno 23/09/2024
      Staff Member

      Hi Keith,

      Thank you for your review!

      We’re really happy to hear that our product worked perfectly for your fencing and that the service met your expectations.

      We appreciate your feedback regarding the unit conversion on the website – we’ll work on making that clearer to avoid any confusion in the future.

      Thanks again for choosing us, and we hope to assist you again soon if you have any rope needs!

      Kind regards,

      Erno

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