Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

Every review we receive we will feed a cat in need read more.

  1. ronhow 22/08/2025

    Really pleased with my purchase of 2 x Malleable 5″ Tackle Blocks and 35m of 16mm Blue Polyprop Rope. The order turned up really fast on the third day and the courier kept me well up to date on the delivery. The prices are also very very good. I like that BuyRope supplies to all sorts of major UK organisations including the National Trust and the Princes Trust. I’ll certainly use this company again.

    With the blocks being designed for 16 – 18mm rope the Blue Polyprop is actually really good quality and 16mm is perfect given its strength and quality. The beckets are wider than the old ones and you will need a 16mm D Shackle with a 32mm jaw opening and just a little bit of angle grinding to reduce the becket width to eye-splice and fix the standing part of the tackle.

    The Malleable Block castings are getting a bit old and worn nowadays and I assume they’re now made in China and, the 5″ Blocks actually have 4″ pulley sheaves but you know what, they’re perfectly serviceable and are actually just the right size for my use in tree rigging and pulling.

    • Erno 22/08/2025
      Staff Member

      Hi Ron,

      Thank you for taking the time to leave such a detailed review! We’re delighted to hear that you’re pleased with your tackle blocks and rope, and that your order arrived quickly with smooth courier updates. It’s great to know the 16mm Blue Polypropylene rope has proven a perfect match for your setup and that our pricing stood out too.

      We really appreciate your constructive feedback on the blocks and fittings — it’s helpful both for us and for other customers considering their own projects. We’ll certainly take your comments on board.

      We’re proud to supply both individuals and organisations across the UK, and we’re very glad to have earned your trust. Thank you again for your support and feel free to get in touch if you need more rope in the future!

      Kind regards,

      Erno

  2. JT 21/08/2025

    Useful chat on phone to check order and delivered quickly.

    • Joy 21/08/2025
      Staff Member

      Hello,

      Glad to hear we were able to assist you with your order and that the delivery was speedy!

      Wishing you all the best. 🙂

      Kind regards,

      Joy

  3. Steve 13/08/2025

    Arrived quicker than expected. Length was as per order (slightly over length, thumbs up).

    • Erno 14/08/2025
      Staff Member

      Hi Steve,

      Thank you very much for the five stars!

      We’re glad to hear your order arrived sooner than expected and that the length met (and even exceeded) your needs.

      We appreciate your support and look forward to serving you again in the future if you need any more rope!

      Wishing you a lovely day ahead.

      Kind regards,

      Erno

  4. Rachel Stelling 25/07/2025

    Very efficient and helpful – products we’ve ordered are great quality.

    • Joy 25/07/2025
      Staff Member

      Hi Rachel,

      Thank you for the kind review!

      We’re glad we were able to assist you and that you’re happy with our products as well.

      Wishing you all the best!

      Kind regards,

      Joy

  5. Olivia Pitts 19/05/2025

    Exemplary customer service, prompt delivery and excellent product.

    • Erno 19/05/2025
      Staff Member

      Hi Olivia,

      We’re so glad to hear you’re happy with our customer support team’s communication, as well as the speed of delivery and quality of our products!

      Providing these three things is our main goal and it’s reassuring to know we were able to tick all three boxes in your case.

      Wishing you nothing but the best!

      Kind regards,

      Erno

  6. Hannah Walker 12/05/2025

    Excellent cat sisal rope to replace rope on their scratching post! Came quickly and works brilliantly 🙂 also love the donation scheme for cat meals!

    • Joy 12/05/2025
      Staff Member

      Hi Hannah,

      Thank you for taking the time to share your feedback and thus helping us donate to the Life 4 Cats shelter!

      Hope your cats will enjoy their upgraded scratching post (and spear your furniture in the meantime). ☺

      And for when the sisal breaks down again, here’s some inspiration for a new, more exotic looking cat scratcher post in case you’re feeling crafty: https://www.buyrope.co.uk/diy-cactus-cat-scratcher/

      Wishing you a lovely rest of your day!

      Kind regards,

      Joy

  7. Penny 24/04/2025

    Excellent service.

    • Erno 25/04/2025
      Staff Member

      Hi Penny,

      Thank you very much for the five stars and the kind words!

      We’re glad our service was of your liking and feel free to get in touch with us if you need any more rope in the future.

      Kind regards,

      Erno

  8. Neil 28/02/2025

    rope came as described, no issues. really easy to select and get whwat was needed. team answered my query before ordering very quickly via email.

    • Joy 28/02/2025
      Staff Member

      Hi Neil,

      Thank you for sharing your experience with us!

      Glad to hear we were able to answer your query and that you found it easy to select the rope you needed on our website. 🙂

      Wishing you a lovely rest of your day!

      Kind regards,

      Joy

  9. Pattie 23/02/2025

    Excellent, friendly, lightening fast service. Ordered wrong size and Russell called me, discussed what size we actually needed sorted out collection and re delivery! We would highly recommend. It is so nice to find a company with so much customer focus! Excellent, continued success to Buy Rope.co.uk 🫵🏻👍🏻

    • Erno 24/02/2025
      Staff Member

      Hi Pattie,

      Thank you very much for the review and the kind words!

      I’m happy to hear that my colleague was able to rectify the issue with the incorrect size and that we were able to do this in a time.

      We aim to focus on our customers and their needs and feedback like yours is reassurance that we are heading in the right direction.

      Many thanks again for the kind words and we hope your mooring rope will serve you for a long time.

      Wishing you a lovely week ahead!

      Kind regards,

      Erno

  10. Rose Padwick 23/01/2025

    Replaced both ropes on my washing line and replaced two wire clothes lines.
    Actually ordered the wrong size rope so not ideal but does the job.
    Next day delivery impressive.

    • Joy 23/01/2025
      Staff Member

      Hi Rose,

      Thanks for taking the time to leave a review!

      We’re glad to hear the rope you ordered from us was delivered quickly, and that it will do the job despite not being the most accurate size for replacing your washing and clothes lines.

      Wishing you a lovely rest of your day!

      Kind regards,

      Joy

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